RuneScape was unable to communicate reliably with the update server. This is most likely caused by firewall/antivirus/filtering software on your computer, or a fault with your network hardware/software.

To resolve this:

• It may be that the game has been updated since you last loaded it; try rebooting your computer and reloading the game.
• Make sure your firewall/antivirus/filtering software does not interfere with the RuneScape download.
• External filtering software may be causing the problem. Please ask your network adminstrator/ISP for assistance.

If problems persist, please refer to the Technical FAQs, which can be found in the Customer Support section of our website.